Financial Conduct Authority

Frazer Motor Sales ltd is authorised by the Financial Conduct Authority for insurance distribution and credit broking activities. Our FCA Registration number is FRN 767869. You can check this on the Financial Services Register website or by contacting the FCA on 0800 111 6768.

Financial Providers

We can introduce you to a limited number of lenders who may be able to finance your purchase. We can only introduce you to these lenders.

You make no payment to us as a fee but a lender may pay us for introducing you to them.

We are not independant financial advisors and so are unable to provide you with independant financial advice.


Financial Ombudsman Service

Set up by Parliament, the Financial Ombudsman Service is the UK's official expert in sorting out problems with financial services.

If a business and a customer can't resolve a complaint, the Financial Ombudsman Service can give an unbiased answer about what's happened. If the Financial Ombudsman decide someone's been treated unfarily, they have legal powers to put things right.

This service is free of charge.

You can find out more about the Financial Ombudsman Service at www.financial-ombudsman.org.uk

You can contact the Financial Ombudsman Service via their website www.financial-ombudsman.org.uk/contact-us

Complaints

Should you need to formally raise a complaint regarding the the sale of a motor vehicle via Frazer Motor Sales LTD, you can do so by following our complaints process.